Following, please find a list of the FAQ (frequently asked questions) by my customers and of course the answers to these questions. I hope you'll find here the answer to whatever your question might be.
How do I know if an item is available?
How do I find an item?
How do I know what was the final charge for my order?
How do I know if my order was shipped?
How do I get discounts on my orders?
How do I let you know I'm looking for an item, which is not listed on your site?
How do I post comments / feedback about your site / service?
Can I pay for my order in cash or by check?
In what currency will my Credit Card be charged?
How much will I pay for shipping my order?
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How do I know if an item is available?
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If you see the Add To Cart button, that means the item is available (in stock) and you can order it. If you see the Add To Waiting List button, that means the item is not available and obviously you can not order it, but you can add it to your Waiting List and you'll be notified when the item becomes available again. Only registered Jazzis Web Shop customers see the Add To Waiting List button. Unregistered visitors see the Out Of Stock comment.
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How do I find an item?
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Use the Search function in the Search Menu if you wish to search the item by artists, title, record label or description. For more details about the search function see the Search Tips page. You can also use the Advanced Search page if you wish to search the item by other parameters, such as genre, country and many others.
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How do I know what was the final charge for my order?
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Use the Orders History page to see all your orders, charges, etc. Only registered Jazzis Web Shop customers can see the Orders History page.
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How do I know if my order was shipped?
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Use the Orders History page to see if a registered letter / EMS / package number exists next to your order. If so, the order was shipped, else it is still being processed. Only registered Jazzis Web Shop customers can see the Orders History page.
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How do I get discounts on my orders?
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Use the Customer's Rewards page to learn about the customer status and Membership Club programs, which award you discounts on your orders.
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How do I let you know I'm looking for an item, which is not listed on your site?
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Use the Wish List page to let me know what you are looking for. I will take your items into consideration when adding items to my repertoire.
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How do I post comments / feedback about your site / service?
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Use the Feedback page to post any comments you might have and read what other customers had to say about this site.
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Can I pay for my order in cash or by check?
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No. Your Credit Card is the only accepted method of payment. Jazzis Web Shop is a secured e-commerce site and it is safe to use your Credit Card here. Read more about shopping for music on-line and using Credit Cards here.
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In what currency will my Credit Card be charged?
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All charges are in NIS (New Israeli Sheqel). Your Credit Card vendor will most likely exchange it to your local currency, when charging your account. For more details see the Prices And Currency Tips page.
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How much will I pay for shipping my order?
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Shipping costs depend on the amount of items you order and the shipping method. For more details see the Shipping Costs page.
